Carlos Munoz is the Chief Operating Officer at Group Colleges Australia (GCA). He has more than 14 years’ experience within the Australia education industry with a focus on international marketing, student recruitment, admissions, team development and general marketing and management.

In 2009 Carlos started his career in education at MyQual International, an education agency in the Sydney CBD and helped achieve several accolades from Australian universities for excellent performance and student recruitment practices. Rising within the company, Carlos eventually started leading the team as manager and the agency became the biggest source of enrolments for Group Colleges Australia.

He has had several promotions within the organisation and in 2014 he became the Business Development & Admissions Director of GCA, formed the GCA Admissions Centre and became part of the GCA Management Team. The GCA Admissions Centre manages and coordinates all the business development, agent management, marketing and admissions operations of the organisation.

As Marketing & Admissions Director, Carlos and his team were responsible for developing and executing marketing strategies, managing admissions processes, and communicating the benefits and unique qualities of UBSS to potential students, their families, education agents and other stakeholders. This role required a strong understanding of both marketing and admissions practices, as well as the ability to lead and motivate a team towards common goals. Carlos is a creative and strategic thinker, with excellent communication and interpersonal skills, and a passion for education.

In 2024, Carlos takes on a new challenge as GCA's Chief Operating Officer. He is currently responsible for overseeing all administrative and operational functions to ensure the smooth and efficient operation of the institution. This includes providing leadership to various administrative units such as marketing, admissions, student services, finance, human resources, facilities management, and information technology. The COO focuses on enhancing operational efficiency, managing and supervising key departments, overseeing technology systems, addressing compliance issues, and contributing to the GCA's strategic planning. 

He has completed an Associate of Arts in Business (Schiller, Switzerland), a Bachelor degree in International Business (EAFIT, Colombia) with majors in Marketing and International Relations and a Master in Business Administration (UBSS, Australia). He is also a NSW Justice of the Peace.

Carlos is a member of the Audit and Risk Committee (ARC) and the Work, Health and Safety Committee (WHS) at Group Colleges Australia.